General FAQ's
Terms & Conditions | General
By registering for the UK–Africa Business, Trade & Investment Summit (UKABS), whether as a paying or complimentary delegate, you agree to abide by these terms and conditions. The Promota Africa Group reserves the right to update these terms at any time. Continued participation in the event constitutes acceptance of any changes.
Each physical delegate ticket includes:
- Access to all summit sessions
- Entry to the exhibition hall and gold seating areas
- Participation in investment roundtables
- Business matchmaking opportunities
- One-on-one meeting room access (by request)
- Complimentary refreshments, lunch, and summit materials
- An official UK visa invitation letter (if applicable)
Fees & Payments
- All tickets must be paid in full to guarantee registration.
- Early registration is encouraged to secure discounted rates before price increases.
- Applicable UK VAT will be added where relevant.
- Promotional codes may not be combined or applied retroactively.
Cancellations & Refunds
- Tickets are non-refundable under any circumstances, including visa denials.
- Refunds will only be issued if the event is cancelled or rescheduled by the organisers.
- Complimentary and rollover tickets are not eligible for refunds.
- Visa support letters are issued within 3 to 5 working days after both payment and form submission.
- After making your payment, please complete the visa form here: https://ukafricabusinesssummit.uk/invitation-letter
- A visa invitation letter does not guarantee visa approval.
- It is your responsibility to apply early and comply with all UKVI requirements.
- Please note: We do not issue refunds if your visa application is denied. A strict non-refund policy applies.
- Delegates are fully responsible for understanding and meeting visa requirements for entry into the host country.
- Visa refusal does not constitute a valid reason for ticket cancellation without the standard cancellation fees being applied.
- Delegates must arrange and fund their own travel and accommodation.
- Delegates are responsible for their own travel, visas, and accommodation.
- UKABS does not reimburse travel or accommodation costs for cancellations or no-shows.
- Substitution of attendees is permitted with advance notice and written confirmation from your organisation.
- Submit substitution requests to: bart.stern@africauksummit.uk
🎟️ Marketing & Promotion on Site
To protect the integrity of our exhibitors and sponsors:
Only official sponsors and exhibitors are permitted to market or promote their services within the event premises.
Unauthorised solicitation, including distribution of flyers, business cards, or promotional materials outside designated exhibit spaces, is strictly prohibited.
🔴 Penalty for Violation
Attendees found engaging in unauthorised marketing or solicitation will be immediately removed from the event without refund, and a fine equivalent to the full exhibition fee may be applied.
This policy ensures a fair environment for all participants and protects the investments of our official partners.
At UKABS, we are committed to protecting your personal information and ensuring your data is handled responsibly and transparently.
Delegate App Access: UKABS provides a secure networking app to facilitate meetings, messaging, and professional engagement between delegates.
Data Scraping Prohibited:
Any form of data scraping, bulk downloading, copying, or unauthorised extraction of delegate profiles, emails, or contact details from the networking app or official platforms is strictly forbidden. Violators will be removed from the event and may be subject to legal action.Permitted Use of Delegate Information:
Delegate data may be used by UKABS to:Send essential event-related updates and notifications
Share relevant post-event materials and follow-ups
Inform delegates of future UKABS events, opportunities, and newsletters
Third-Party Access:
UKABS does not sell or rent delegate data to third parties. Only authorised service providers involved in summit delivery (e.g. app providers, registration platforms) may access data strictly for operational purposes and in compliance with UK GDPR and applicable data protection laws.Consent-Based Communications:
By registering, delegates consent to receive communications from UKABS. You can unsubscribe at any time via the provided opt-out links.Data Security:
All data is stored securely and protected against unauthorised access, disclosure, or loss.
For questions regarding your personal data or to request access, correction, or deletion, please contact:
📧 info@ukafricabusinesssummit.uk
UKABS is committed to delivering a high-quality experience for all attendees. However, in certain circumstances, it may be necessary to adjust aspects of the event programme.
Right to Amend:
The organisers reserve the right, at their sole discretion, to make changes to any part of the summit at any time. This includes (but is not limited to) alterations to:- Speakers and panelists
- Session topics and agenda
- Venue or location
- Dates and times
- Event format (e.g., in-person to hybrid or virtual)
Notification of Changes:
Any significant modifications will be promptly communicated to registered delegates via the official UKABS website and/or email.
Substitution Policy:
In the event a confirmed speaker is unable to attend due to unforeseen circumstances, UKABS will make reasonable efforts to find a suitable replacement of equal stature and expertise.
Liability Waiver:
UKABS shall not be held liable for any direct or indirect losses resulting from changes to the event programme, including travel or accommodation adjustments made by delegates. Attendees are advised to make flexible and refundable arrangements where possible.
Force Majeure Clause Applies:
For major disruptions beyond the organiser’s control, refer to the Force Majeure section of this document.
📸 Image Use & Media Consent
- By participating in the summit, you grant The Promota Africa Group and its partners the right to use your name, job title, company affiliation, photographs, video recordings, and audio clips for promotional, educational, and informational purposes in perpetuity and without compensation.
- This includes publication on the UKABS website, brochures, post-event reports, press releases, and social media.
- Selected sessions may be recorded, livestreamed, or made available on-demand. Your presence implies consent to appear in such content.
🎙️ Speaker Disclaimer
- The views and opinions expressed by speakers, panellists, or facilitators are their own and do not necessarily reflect those of UKABS, The Promota Africa Group, or its partners.
- UKABS does not accept liability for any advice, information, or opinions shared by speakers during the summit or in post-event materials.
🛡️ Insurance & Liability
Delegates are strongly advised to take out comprehensive insurance that covers:
- Personal health and medical emergencies
- Travel disruptions, including delays and cancellations
- Personal property and valuables
- Inability to attend the event due to illness or unforeseen circumstances
UKABS accept no liability for any losses, injuries, damages, or expenses incurred before, during, or after the summit.
🌪️ Force Majeure
UKABS shall not be held responsible for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to:
- Acts of God, fire, flood, earthquakes
- Epidemics or pandemics
- Acts of terrorism, war, or civil unrest
- Government regulations, lockdowns, or travel bans
- Venue inaccessibility or technical disruptions
In such cases, ticket fees will not be refunded but may be transferred to a rescheduled event.
🍽️ Allergies & Dietary Requirements
- All food and beverage services are arranged through the venue’s official catering provider.
- Delegates with specific allergies, dietary restrictions, or food intolerances are responsible for communicating their needs directly to the venue in advance.
- UKABS and The Promota Africa Group assume no liability for allergic reactions or dietary issues arising from meals provided.
🚨 Fraud & Phishing Warning
Please remain vigilant against fraudulent emails or messages claiming to:
- Sell attendee or delegate lists
- Offer hotel bookings or discounted accommodations
- Provide unauthorised visa assistance
- UKABS does not sell or share personal data with third parties and assumes no responsibility for financial loss or data compromise due to phishing or scams.
🧾 Code of Conduct & Admission Policy
- All participants must conduct themselves professionally and respectfully.
- Delegates are prohibited from sharing, duplicating, or reselling their registration credentials or name badges.
- The organisers reserve the right to refuse admission or remove individuals from the venue for:
- Disruptive or unsafe behaviour
- Failure to comply with event rules
- Security risks or unauthorised activities
- No refunds will be given to individuals removed for breaching this code of conduct.
Q: How do I register for the summit?
A: Visit www.ukafricabusinesssummit.uk and follow the registration steps.
Q: Who is eligible for a complimentary ticket?
A: Complimentary tickets may be offered to government officials, invited speakers, media, and strategic partners.
Q: What if I can’t attend after registering?
A: You may nominate a substitute attendee from your organisation. Refunds are not available.
Q: Can I get a visa invitation letter?
A: Yes. Once you complete your registration and payment, fill out the visa support form. Letters are issued within 3–5 working days.
Q: Does UKABS provide hotel or travel arrangements?
A: No. Delegates must arrange their own accommodation and travel.
Q: Are exhibitors allowed to market freely around the venue?
A: No. Only exhibitors in designated areas may distribute promotional materials. Suitcasing is prohibited.
Q: Can I share session content or recordings?
A: UKABS content is for personal use only. Sharing recordings or materials without permission is not allowed.
Q: Is the venue accessible?
A: Yes. Please contact the organisers if you have any special access requirements.
⚠️ Note on Free Tickets
- Please note that a free ticket only provides access to the networking lobby and exhibition area.
It does not guarantee entry on the day of the event and does not include access to the main conference sessions.
As space is limited and demand is high, only a small number of free ticket holders will be granted access to the exhibition area. - To avoid disappointment, we strongly recommend purchasing a paid ticket to guarantee your participation and full access to all summit activities.